Please check your order carefully for any damage that may have occurred during shipping. If you believe your item was damaged or defective on arrival and has not been used or opened, please contact us immediately for a return label to process your exchange. You may submit claims for damaged Happy Hemp items within seven (7) calendar days of receiving your shipment via our customer service team. Please include specific details and photos of product damage.
If you are not satisfied with your purchase, store credit for a future purchase or an exchange may be issued within seven (7) calendar days of your original order date for products purchased directly from our website (shipping charges will still apply, no shipping charges will be refunded once an order has shipped).
We recommend adding ice packs to your order if you order gummies. We also recommend adding shipping insurance.
Shipping insurance for your Happy Hemp purchase includes (1) hassle-free reshipment with ice packs in case your product arrives melted or damaged.
Loyalty Rewards and Points
You must be logged into your account to earn points. We cannot be held responsible for lost points due to not being logged in or other system issues.
Points to price redeemed ratio: 10 (10 points is worth $1.00)
Points expire after days of inactivity: 365 days
Order-related points waiting period: 7 days
Actions that earn points:
1 Loyalty Point for every $1.00 spent
Leaving a product review:
100 Loyalty Points
Registering as a user/customer:
100 Loyalty Points
After completing first order:
100 Loyalty Points
Spending over a certain amount:
100 Loyalty Points for every $200 spent
Please contact us if you experience any issues: firstname.lastname@example.org
Subscribe & Save Terms & Conditions
Welcome to the terms and conditions (“Terms”) for our Subscribe & Save subscription ordering program (“Subscribe & Save”). These Terms are between you and gethappyhemp.com and/or its affiliates (“Happy Hemp”, “we” or “us”), and govern your and our respective rights and obligations. The Terms constitute the entire agreement between you and gethappyhemp.com relating to Subscribe & Save. Please note that your use of the gethappyhemp.com website is also governed by our Conditions of Use and Privacy Notice, as well as all other applicable terms, conditions, limitations and requirements on the gethappyhemp.com website, all of which (as changed over time) are incorporated into these Terms. By placing an order through Subscribe & Save, you accept these terms, conditions, limitations and requirements. Please read these Terms carefully.
Gethappyhemp.com reserves the right to change the Subscribe & Save benefits, including the discount amounts and eligibility used to determine discount amounts, at any time in its sole discretion. All changes will apply to future orders, including to current subscriptions.
Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, shipping charges, and the seller). If the item is unavailable when we plan to ship it, you authorize us to update your subscription or fulfill your order with a similar item that we believe will meet your expectations.
Your Subscribe & Save subscription will automatically create a new order according to your chosen delivery schedule until you cancel.
We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.
The total cost charged to your payment method for each Subscribe & Save order will be the item’s cost on the day the order is processed, less the Subscribe & Save discount, plus any applicable sales tax.
Your subscription will remain in effect until it is canceled. You can cancel at any time via Your My Account > Subscriptions page.
The charge for each Subscribe & Save item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we cannot complete your Subscribe & Save order with the payment method you used to create your subscription, the subscription will automatically be put on hold.
We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the gethappyhemp.com website), without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTIONS.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Administer sweepstakes, promotions, and contests.
- Assist law enforcement and respond to subpoena.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
You consent to receive automated marketing from Happy Hemp by text message through an automatic telephone dialing system at the number provided. Consent is not a condition to purchase. Text STOP to unsubscribe or HELP for help.
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
OPTIONS REGARDING YOUR INFORMATION
Emails, SMS and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
- This product is not intended to diagnose, treat, cure or prevent any disease
- These statements have not been evaluated by the FDA
- Must be 18 years or older to purchase
- Contains less than 0.3% THC
1320 Stirling Rd #3A, Dania Beach, FL 33004